Status: In Progress Priority: Medium Impact: Medium Effort: Medium
Goal
Add user who has visited the Preference Center in the last 30 days and has not selected an additional category to subscribe to a follow-up journey to update email preferences
Scenario
If user has visited Preference Center in the last 30 days and have not selected an additional category to subscribe to then add to journey
Interaction Studio Implementation
Collect
Touchpoint
- Preference Center
- https://pages.notify.upmc.com/
Interaction Point
- page.aspx
- https://pages.notify.upmc.com/page.aspx
- Activity Capture Points: 19 Consumer & 2 Physician newsletter subscribe buttons
- https://pages.notify.upmc.com/page.aspx
- Consumer Preference Center
- https://pages.notify.upmc.com/page.aspx?qs=2e4c31a3756cb940c2196652b9dd7*
- Activity Capture Point: Consumer Preference Center Visit
- Proposition: UPMC
- Activity Type: Preference Center Visit
- Activity Capture Point: Consumer Preference Center Visit
- https://pages.notify.upmc.com/page.aspx?qs=2e4c31a3756cb940c2196652b9dd7*
- Physician Preference Center
- https://pages.notify.upmc.com/page.aspx?qs=2e4c31a3756cb94044e5f6eb23d4c*
- Activity Capture Point: Physician Preference Center Visit
- Proposition: UPMC
- Activity Type: Preference Center Visit
- Activity Capture Point: Physician Preference Center Visit
- https://pages.notify.upmc.com/page.aspx?qs=2e4c31a3756cb94044e5f6eb23d4c*
Orchestrate
Eligibility Rules
- “Email-PC-Sub-011 – Days Since Last PC Visit”
- time between now and Last occurrence Preference Center Visit in days
- “Email-PC-Sub-011 – Action Trigger”
- Email-PC-Sub-011 – Days Since Last PC Visit < 30 AND Activity count newsletter subscribe clicks = 0
Action
-
- Data Structure:
- Proposition:
- Eligibility Rule:
Success Measurements
- Email opens – in Preference center engagement journey/email will be accessible in Domo
- utm_campaign parameter in web traffic – is-preference-center will be accessible in Domo