Archive > HealthBeat > HealthBeat SMS CTA (Web-HB-SMS-010)

Status: In Progress Priority: Medium Impact: Medium Effort: Low

Goal

Display only the SMS opt-in banner to a known user who is also subscribed to the HealthBeat Newsletter when they visit share.upmc.com

Scenario

If a known user visits HealthBeat blog and is already subscribed then display the SMS opt-in CTA only

Interaction Studio Implementation

Collect

Touchpoint

  • UPMC Healthbeat
    • http*://share.upmc.com

Interaction Point

  • Home
    • http*://share.upmc.com/
      • Online Optimization Point: Web-HB-SMS-010 – Display Only SMS Banner
        • Proposition Scope: HealthBeat
        • Viewpoint: share.upmc.com Display Only SMS Banner

External Data

  • Consumer Preference Center Subscriptions
    • Key: SFMC Subscriber ID
    • Data Extension: IS_UPMC_Newsletter_Subscriptions

Orchestrate

Eligibility Rules

  • “Recognized – Known”
  • “Web-HB-SMS-010 – Known & Subscribed to HB”
    • Recognized – Known AND HeathBeat_Master_SDE = “true”

Asset

  • Web-HB-SMS-010 – 
    • Viewpoint: share.upmc.com Display Only SMS Banner

Action

  • Web-HB-SMS-010 – Display Only SMS Banner
    • Asset: Web-HB-SMS-010
    • Proposition: HealthBeat
    • Eligibility Rule: Web-HB-SMS-010 – Known & Subscribed to HB
    • Marketing Priority: 0

Success Measurements

  1. Increase SMS subscribers.
    1. We need to think about how we can identify an IS sms subscriber.  Web analytics?
  2. Increase time on site.
  3. Decrease user annoyance? How can we get this information?

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