Archive > HVI > Campaign Non-Converter (Email-UPMC-Camp-012)

Status: In Progress, Has Questions Priority: High Impact: Medium Effort: Low

Goal

Send an email with campaign content and a conversion CTA to a known user who has engaged with campaign content twice but has not converted.

Scenario

If known and engages with a campaign at least twice and does not convert then trigger email

Interaction Studio Implementation

Collect

Touchpoint

  • SFMC Cloud Pages
    • http*://pages.upmc.com/

Interaction Point

  • HVI Brand – Pittsburgh – Campaign Visit
    • http*://pages.upmc.com/HVI-Brand-Pittsburgh
      • Activity Capture Point:
        • Proposition:
        • Activity Type:
      • Offline Optimization Point: HVI_form_abandonment
        • Offline Action: HVI_form_abandonment
  • HVI Brand – Pittsburgh – Campaign Form Complete
    •  http*://pages.upmc.com/HVI-Brand-Pittsburgh-Thank-You
      • Activity Capture Point: HVI – Campaign Form Complete
        • Proposition: HVI
        • Activity Type: Campaign Form Complete
      • Offline Optimization Point: HVI_form_abandonment_convert
        • Offline Action: HVI_form_abandonment_converted
  • HVI Brand – Physician – Campaign Visit
    • http*://pages.upmc.com/HVI-Brand-Physician
      • Activity Capture Point:
        • Proposition:
        • Activity Type: 
      • Offline Optimization Point: HVI_form_abandonment
        • Offline Action: HVI_form_abandonment
  • HVI Brand – Physician – Campaign Form Complete
    •  http*://pages.upmc.com/HVI-Brand-Physician-Thank-You
      • Activity Capture Point: HVI – Campaign Form Complete
        • Proposition: HVI
        • Activity Type: Campaign Form Complete

Orchestrate

Eligibility Rules

  • “Recognized – Known”

Action

  • HVI_form_abandonment
    • Data Structure: HVI_form_abandonment used for Create a record in Write to a Data Extension
    • Proposition: HVI
    • Eligibility Rule: Recognized – Known
  • HVI_form_abandonment_converted
    • Data Structure: HVI_form_abandonment_converted used for Create a record in Write to a Data Extension
    • Proposition: HVI
    • Eligibility Rule: Recognized – Known

Success Measurements

  1. Email opens – in Campaign interest journey/email will be accessible in Domo
  2. utm_campaign parameter in web traffic – is-(campaign)-interest will be accessible in Domo

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