Status: In Progress, Has Questions Priority: High Impact: Medium Effort: Low
Goal
Send an email with campaign content and a conversion CTA to a known user who has engaged with campaign content twice but has not converted.
Scenario
If known and engages with a campaign at least twice and does not convert then trigger email
Interaction Studio Implementation
Collect
Touchpoint
- SFMC Cloud Pages
- http*://pages.upmc.com/
Interaction Point
- HVI Brand – Pittsburgh – Campaign Visit
- http*://pages.upmc.com/HVI-Brand-Pittsburgh
- Activity Capture Point:
- Proposition:
- Activity Type:
- Offline Optimization Point: HVI_form_abandonment
- Offline Action: HVI_form_abandonment
- Activity Capture Point:
- http*://pages.upmc.com/HVI-Brand-Pittsburgh
- HVI Brand – Pittsburgh – Campaign Form Complete
- http*://pages.upmc.com/HVI-Brand-Pittsburgh-Thank-You
- Activity Capture Point: HVI – Campaign Form Complete
- Proposition: HVI
- Activity Type: Campaign Form Complete
- Offline Optimization Point: HVI_form_abandonment_convert
- Offline Action: HVI_form_abandonment_converted
- Activity Capture Point: HVI – Campaign Form Complete
- http*://pages.upmc.com/HVI-Brand-Pittsburgh-Thank-You
- HVI Brand – Physician – Campaign Visit
- http*://pages.upmc.com/HVI-Brand-Physician
- Activity Capture Point:
- Proposition:
- Activity Type:
- Offline Optimization Point: HVI_form_abandonment
- Offline Action: HVI_form_abandonment
- Activity Capture Point:
- http*://pages.upmc.com/HVI-Brand-Physician
- HVI Brand – Physician – Campaign Form Complete
- http*://pages.upmc.com/HVI-Brand-Physician-Thank-You
- Activity Capture Point: HVI – Campaign Form Complete
- Proposition: HVI
- Activity Type: Campaign Form Complete
- Activity Capture Point: HVI – Campaign Form Complete
- http*://pages.upmc.com/HVI-Brand-Physician-Thank-You
Orchestrate
Eligibility Rules
- “Recognized – Known”
Action
- HVI_form_abandonment
- Data Structure: HVI_form_abandonment used for Create a record in Write to a Data Extension
- Proposition: HVI
- Eligibility Rule: Recognized – Known
- HVI_form_abandonment_converted
- Data Structure: HVI_form_abandonment_converted used for Create a record in Write to a Data Extension
- Proposition: HVI
- Eligibility Rule: Recognized – Known
Success Measurements
- Email opens – in Campaign interest journey/email will be accessible in Domo
- utm_campaign parameter in web traffic – is-(campaign)-interest will be accessible in Domo